Service Manager at Premier Equipment

Elevate your career as Service Manager with Premier Equipment, Ontario's leading John Deere dealership. Lead a talented team in ensuring outstanding customer service and operational excellence.

In this pivotal leadership role, you will oversee a skilled team of technicians and advisors dedicated to keeping equipment running smoothly for customers across various sectors. Your focus will be on optimizing service operations, enhancing customer experience, and driving financial results through effective management. This role is ideal for individuals who are operation-savvy and passionate about delivering top-notch service.

Key Responsibilities:

• Lead and mentor a team of service professionals

• Own and enhance the customer service experience

• Set and achieve service KPIs for performance

• Streamline shop workflow and scheduling

• Collaborate with other departments for seamless operations

Requirements:

• Proven leadership experience with technicians or service advisors

• Strong understanding of service operations and metrics

• Customer-centric approach in high-pressure situations

• Ability to maintain composure and focus under stress

• Commitment to integrity and building trust

Become a valued leader in service operations and drive success for both customers and Premier Equipment.
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