Commercial Lines and Office Manager

Job in Kitchener, Ontario, Canada

Listing for: Hello World Recruitment

Full Time position
Listed on 2026-08-06

Job specializations:

Management
Risk Manager/Analyst, BD Manager, Client Relationship Management, Operations Management

Salary/Wage Range or Industry Benchmark: 100000 - 150000 CAD Yearly CAD 100000.00 150000.00 YEAR

At Hello World Recruitment
, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Commercial Lines and Office Manager to join the team in Kitchener
. This strategic role involves providing direct leadership to the Commercial Risk Placement Team while acting as a key liaison with the Head Office to drive operational excellence.

3 Reasons to Apply:

🔑
Leadership Impact: Direct the Commercial Risk Placement Team and influence regional process improvements.
💰
High-Value Compensation: Competitive salary range of $100,000 – $150,000 plus performance-based bonuses.
📈
Robust Benefits: Enjoy matching Group RRSP, paid personal days, and full professional development reimbursement.

Responsibilities:

Team Leadership: Lead and mentor the Commercial Risk Placement Team to ensure service standards and corporate goals are met.
Operational Strategy: Analyze and recommend process improvements to enhance customer service and productivity.
Stakeholder Management: Maintain positive relationships with business partners and liaise with the Head Office on regional matters.
Onboarding & Training: Support the growth of the branch by leading the onboarding of new team members.

Desired

Skills:

5+ years of insurance operational management experience.
3+ years of commercial risk placement experience.
Active RIBO license in good standing (CIP, CAIB, or CRM preferred).
Working knowledge of Applied EPIC and Microsoft 365.

Contact: If this role sounds like a good fit for you, please reach out directly at alexan to learn more.