Lead Service Manager

Position: Lead Service Manager at Premier Equipment
Location: Ayr

Advance your career as a Lead Service Manager at Premier Equipment, Ontario's premier John Deere dealership. Oversee service operations while ensuring high-quality service and customer satisfaction.

In this managerial position, you'll lead a team to ensure efficient operations within the service department. Your focus will be on scheduling, job tracking, and maintaining a customer-first culture. You will monitor budgets and departmental performance, always seeking to improve processes and resolve issues swiftly.

Key Responsibilities:

• Supervise daily service department operations for efficiency

• Ensure a collaborative service environment across all departments

• Manage service budgets and monitor departmental success

• Delegate tasks according to technician skills

• Validate work order accuracy and completion

Requirements:

• Minimum of 5 years in a service role, 2 years in a supervisory position

• Excellent leadership and communication skills

• Budget management experience required

• Skilled in Microsoft Office and dealership software

• Knowledge of service shop safety practices

Lead your team to success while enhancing customer experience at Premier Equipment.
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