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Account Manager - Specialty Retail; North America

Job in Kitchener, Ontario, Canada
Listing for: vitruvi
Full Time position
Listed on 2026-02-20
Job specializations:
  • Sales
    Business Development, Sales Development Rep/SDR
  • Business
    Business Development
Job Description & How to Apply Below
Position: Account Manager - Specialty Retail  (North America)

Account Manager - Specialty Retail (North America)

At Vitruvi, we’re on a mission to make people feel at home in their spaces through beautiful, natural air care products. From our award-winning diffusers to our sophisticated aromas and cutting‑edge innovation, we combine quality design with safe ingredients to transform homes.

The Role

As an Account Manager, you will drive growth by directly managing a book of business to support the expansion of our boutique/specialty retail business. You will also support the acquisition, onboarding, and ongoing management of U.S. sales brokers, always ensuring alignment with Vitruvi’s brand standards and revenue goals. This is a high‑impact role that blends hands‑on account management with relationship management and business strategy.

You are data‑driven, self‑motivated, and thrive in a fast‑paced, high‑growth environment where you can make a measurable impact. This role is remote.

Key Responsibilities
  • Manage your sales pipeline activity levels to ensure maximum growth against forecasted targets.
  • Manage and grow your own boutique and specialty account list, maintaining exceptional relationships and identifying opportunities for expansion, innovation, and category growth.
  • Grow Vitruvi’s presence within the premium gifting/boutique channels.
  • Sales Broker Network:
    Support the acquisition, onboarding, and management of U.S. sales brokers, ensuring they are trained, supported, and delivering against sales goals and brand expectations.
  • CRM & Pipeline Management:
    Support the use of CRM tools to manage pipelines, forecast revenue, and track key performance metrics.
  • Cross‑Functional

    Collaboration:

    Partner with Marketing, Operations, and Finance to align go‑to‑market plans, support customer programs, and deliver best‑in‑class service.
Qualifications
  • 2+ years of experience in sales or account management in the consumer packaged goods, beauty, or wellness industries.
  • Proven success managing and growing specialty retail accounts.
  • Experience managing or collaborating with sales brokers or external representatives.
  • Proficiency with CRM systems (e.g., Hub Spot, Notion) and data‑driven decision‑making.
  • Exceptional interpersonal and communication skills with an ability to influence internal and external stakeholders.
  • Highly organized, detail‑oriented, and comfortable operating in a high‑growth, entrepreneurial environment.
  • Full extended benefits.
  • Competitive salary and bonus compensation package.
  • Ability to work remotely.
How to Apply

If you are interested in this position, please apply directly on this posting or send your resume and cover letter to , and include the job title in your subject line.

Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Sales and Business Development
  • Industries:
    Retail
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