Account Manager

Account Manager - Senior

We are seeking a dynamic and adaptable Senior Account Manager to join our Sales team. This role requires a detail-oriented professional who can manage complex customer requirements while supporting business growth. The successful candidate will play a key role in developing customer relationships, driving new business opportunities, and supporting technical and commercial aspects of the sales process.

• Review and evaluate customer quote requirements to ensure accuracy and completeness
• Engage directly with end-use customers to qualify and discuss new quote opportunities
• Collaborate with the NEF quoting and sourcing teams to support pricing and supply strategies
• Partner with Business Development Managers and Sales Managers to develop and execute sales strategies
• Lead customer discussions related to product design, applications, and new program opportunities
• Track new business awards from initial quotation through to production (SOP), including first builds
• Manage quote mark-ups and analyze sales forecasting data to support business decisions
• Review customer contracts and lead part kick-off activities through the APQP process
• Maintain strong customer relationships and act as a key point of contact for account-related matters
• Perform other related duties as required

• Strong attention to detail and analytical mindset
• Proven problem-solving abilities with a proactive approach
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Mechanical aptitude with the ability to understand technical concepts
• Ability to troubleshoot and support technical design challenges
• Strong prioritization skills in a fast-paced environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to work both independently and collaboratively within a team
• Strong overall computer and systems skills
• Blueprint reading (considered an asset)
• Automotive fastener experience (considered an asset)
• Willingness and ability to travel internationally as required

• 3–5 years of experience in a sales or account management role
• Proven experience managing customer accounts and supporting territory growth
• Experience with in the automotive industry preferred
• Post‑secondary education in Business, Engineering, or a related field considered an asset

• Fluent in Spanish considered an asset