Regional Maintenance Associate - Multi-Residential Waterloo

Responsibilities

• General, preventative, and repair maintenance of a portfolio of buildings, apartment units, and grounds.
• Respond to emergency situations during and after hours to resolve immediate safety concerns.
• Perform minor carpentry, electrical, plumbing, and painting to ensure service and support is provided to residents.
• Ensure that a superior level of cooperation, service, and support is provided to residents.
• Promptly respond to resident issues and service requests.
• Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Maintenance Manager, Regional Project Manager, Regional Team Leader.
• Complete assigned service requests for both in-suite (interior and exterior) and common area issues in a timely manner.
• Complete in-suite turnover activities, including both light and heavy maintenance; this could include repair or replacement of appliances, kitchen or bathroom fixtures, basic carpentry, etc.
• Complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, and basic electrical repairs; safely use and maintain tools of the job.
• Inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required.
• Take initiative to correct deficiencies as necessary by maintaining clean and garbage‑free lobbies, hallways, and properties; replacement of light bulbs, plumbing, electrical, etc.
• Maintain the cleanliness and organization of all electrical, mechanical, and work areas; as well as supply and storage areas.
• Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including Health and Safety standards, WHMIS, AODA, PIPEDA, and Human Rights.
• Comply with health & safety procedures ensuring the use of required safety equipment and identifying unsafe practices and conditions while maintaining a clean and safe working environment.
• Ensure all areas are free of hazards and where not able to resolve, ensure management is informed for immediate resolution.
• Maintain regular and timely documentation of maintenance activities.
• Respond to after‑hours emergencies when on call.
• May be required to work with contractors and monitor work progress.
• All other duties within the scope of the job, as requested by management.

• Completion of High School or general education degree (GED).
• 2+ years of maintenance or related experience.
• Must have a valid driver's license and access to a vehicle at all times.
• Flexibility to work on‑call on a rotating schedule (evenings & weekends) is required.
• Proficient with use of basic handheld and electrical tools.
• Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.

• Excellent communication skills; ability to speak other languages is considered an asset.
• Actively championing diversity and inclusion.
• A commitment to “Best in Class” Customer Service.
• A professional demeanor with strong communication skills.
• Ability to accurately listen, understand and respond to issues appropriately.
• Ability to work and act independently using good judgment when assessing difficult situations.
• Strong problem‑solving skills.
• Self‑motivated individual with a “can‑do” and “no task is too big or too small” attitude.
• Superior organizational and time management skills with ability to multi‑task, prioritize and work under tight timelines.
• A demonstrated high degree of integrity, diplomacy, discretion, and confidentiality.
• Actively championing diversity, equity and inclusion to create an environment of belonging.

• WHMIS certified would be an asset.
• Knowledge of mechanical and HVAC systems, would be an asset.
• Exposure to the multi‑residential or other related industry asset class would be considered an asset.
• Certification/license from one of the trade professions would be a definite asset.

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
• Meaningful opportunities for professional growth and development.
• Exposure to a diverse portfolio of real estate assets across North America.
• A competitive compensation and benefits…