Navy Lodge Guest Service Supervisor w

Join us as our next Guest Services Representative Supervisor at the Navy Lodge Lemoore, NAS Lemoore, CA.
ELIGIBLE FOR A $1,200.00 HIRING INCENTIVE (must meet eligibility requirements).

You can expect an unforgettable, dynamic, and enjoyable work environment. We are an enthusiastic and driven team supporting our retail, services, and lodging operations. We push ourselves and those around us to develop personally and professionally, every single day. While some may serve overseas, we serve the men and women who wear the flag.

We are looking for a Guest Services Representative Supervisor to answer the call – a team player dedicated to supporting our local naval community and ensuring operational success on a day‑to‑day basis. Your work will support how our organization serves our Military patrons and their families.

• Supervises subordinate NEXCOM Hospitality Group (NHG) staff responsible for daily operations of the front desk.
• Keeps appropriate management in the chain of command abreast of situations that exceed the span of authority necessary to implement corrective actions.
• Communicates with Navy Lodge personnel and chain of command.
• Creates schedules, assigns work tasks, and oversees Guest Service Representatives.
• Trains associates on Navy Lodge systems and standards of operating procedures.
• Assists with recruitment efforts, such as creating job posts and conducting interviews.
• Follows all local safety regulations; informs supervisor of hazardous conditions.
• Reconciles daily transactions of all accounts ensuring complete reconciliation of balances.

• 2 years of experience in administrative, professional, investigative, or other responsible work enabling general knowledge of business practices and administrative processes; skill in dealing with others in person‑to‑person work relationships; and the ability to exercise mature judgment.
• Must possess the knowledge and skills necessary to perform job duties.
• Must pass a pre‑employment criminal background check.

• Medical/Vision & Dental
• 401(k) & Pension Plan
• Life & Disability Insurance
• Sick and annual leave accruals
• Tuition reimbursement program
• Continuity of Employment Programs for Military Spouses
• Tax Free shopping worldwide at any Navy Exchange location
• Access to on‑base amenities, including lodging, bowling, gym, movie theaters, & more (where available)
• Employee Assistance Plan (EAP)
• Includes Life Mart Discount Savings Program

Primary

Location:

United States - California - Lemoore
Organization: Lemoore
Schedule: Full-Time (35+ hours)