Marine Parts Assistant

Marine Parts Assistant

Location:

Kittery, Maine

Port Harbor Marine is seeking a dedicated and knowledgeable Marine Parts Assistant to join our team s role involves supporting the parts department by managing inventory, assisting customers, and providing vital support to the service department. The ideal candidate will have a passion for marine equipment and a commitment to providing excellent customer service.

• Assist in receiving, stocking, and organizing marine parts and supplies.
• Maintain accurate inventory levels and assist with regular stock audits to ensure that all parts are properly accounted for.
• Customer Service:
  Greet customers both in-person and over the phone, assisting them with inquiries about parts, accessories, and services.
• Provide technical information when necessary and ensure customer satisfaction with prompt and courteous service.
• Process parts orders accurately and efficiently, ensuring timely delivery of parts to customers and the service department.
• Assist in preparing shipping documentation for outgoing parts.
• Support to Service Department:
  Collaborate closely with service technicians to identify parts needed for repairs and maintenance.
• Assist in sourcing and procuring specialized parts in a timely manner to minimize downtime.
• Product Knowledge:
  Maintain knowledge of marine parts and accessories, including their applications and compatibility.
• Stay current with manufacturer updates and industry trends to provide informed advice to customers.
• Record Keeping:
  Maintain organized records of parts transactions, customer inquiries, and inventory levels.
• Enter data into inventory management systems accurately.

• High school diploma or equivalent; relevant experience in marine service or parts preferred.
• Strong understanding of marine parts and accessories, including knowledge of various boat types and systems.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Attention to detail and strong organizational skills.
• Proficiency in basic computer applications (e.g., MS Office, inventory management systems).
• Ability to lift heavy objects up to 50 lbs. and perform physical tasks associated with parts handling.

• Monday to Friday
• Overtime
• Weekends as needed

• Competitive salary
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Health, dental, and vision insurance
• Employee discounts on parts and services
• Opportunities for professional development and training

If you are passionate about the marine industry and possess the skills and enthusiasm to excel in this role, we invite you to apply. Join our team and help us provide exceptional service to our valued customers!

Port Harbor Marine is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, gender, national origin, age, disability, or any other protected characteristic under applicable federal, state, or local laws. We encourage all qualified individuals to apply and join our team, as we believe that a diverse workforce enhances our ability to serve our customers and community effectively.