Housekeeping Attendant; award

Job Description - HOUSEKEEPING ATTENDANT (Full-Time) $1,000.00 incentive award (260000I9)

260000I9

NEXCOM Hospitality Group (NHG)

Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and or Navy Lodge property including but not limited to cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. These services include but are not limited to vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris, trash, transporting clean and dirty linen, towels, etc.

Uses hand and powered cleaning equipment in connection with performing duties.

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment e.g., vacuum cleaner, carpet cleaner, waxer and polisher.
• Empties wastebaskets; dusts, waxes and polishes room furniture; washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind; uses step stool to clean windows, window treatments, cabinet tops, mirrors and picture frames.
• Cleans bathroom areas including tub, tile, walls, commode floors, and vanity.
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor.
• Washes and disinfects dishes, utensils, and cookware.
• Cleans iron and ironing board and replaces cover as necessary.
• Ensures proper functionality of luggage racks; ensures proper number of male/female hangers are available in closets.
• Ensures TVs are clean and programmed to proper channel and volume; alarm clocks properly programmed with backup battery; in-room phones clean and in working condition.
• Places proper number of amenities in room to include consumables and non-consumables.
• Removes and replaces bed linen, inspects mattresses, and pull-out sofas.
• Moves/repositions beds upon guest checkout weekly or at a guest’s request.
• Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
• Ensures privacy and security of guests is maintained at all times.
• Cleans, vacuums, and mops corridors, stairways, guest laundry, patios, and balconies; shampoos rugs, carpets, and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment.
• Performs deep cleaning as required by program standards (e.g., on a scheduled basis and upon check-out of guests in pet-friendly rooms and in rooms that had an ADA service animal; includes defrosting the refrigerator, cleaning windows inside and out, carpet cleaning, shampoo, and/or spot treatment, cleaning walls and other such tasks).
• Maintains cleanliness and order of storage rooms.
• Communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system.
• Accomplishes minor repairs and maintenance of equipment used; reports to supervisor when major repair or replacement is required.
• Cleans and inspects exterior spaces such as parking lots and outside passageways.
• May be required to load and unload trucks/vans; assist with receipt of supplies from vendors, assembly, separation, storage and delivery of merchandise by opening boxes and crates; may also be required to move heavy items using hand truck.
• Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands.
• Responsible for the pass key and other keys as assigned; returns all keys at the end of each shift.
• Reports immediately to supervisor any room status issues (e.g., no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, or any other unusual circumstances).
• Reports any lost and found items to housekeeping supervisor immediately, listing the room number or area where item(s) was found.
• May be responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar; assists with preparing, heating, displaying and replenishing…