Department Manager w

Department Manager – Naval Air Station Lemoore (NEXCOM), Lemoore, CA

Join us as our next Department Manager at Naval Air Station Lemoore with the Navy Exchange Service Command (NEXCOM).

As a Department Manager, you will supervise operational support functions, work with the management team to implement programs, oversee operating expenses, and maximize customer service and operational performance. Your work will make an impact and support how our organization serves the best customer – our activity duty Military and civilian patrons.

• Responsible for department level execution of retail and/or assigned mall services business strategies, procedures, and policies.
• Ensures department is fully stocked, and merchandise is attractively displayed; to include effective signing, accurate price marking, fact tags, etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel.
• Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed.
• Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations.
• Reviews department(s) merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in-stock position, stock assortment, product sale ability, local demand trends and requirements, etc.
• Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions.
• Coordinates and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc.
• Supervises, trains, and motivates assigned sales associates. Ensure subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc.
• Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives.

A total of Four (4) years consisting of the following:

• Three (3) years’ experience in administrative, clerical, retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures; skill in dealing with others in person-to-person working relationships; and the ability to exercise mature judgment.
• OR a substitution of education for experience: one (1) year of academic study above the high school level may be substituted for nine (9) months of experience, up to a maximum of a four (4) year bachelor’s degree for three (3) years of general experience.
• One (1) year of responsible experience in merchandise controls; inventory stock record keeping and reports; exempt or non-exempt supervisory experience; merchandise display; and retail promotions; or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies.
• Be available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.
• Must pass a pre-employment criminal background check.

We know you work hard and cultivate the very best solutions for your family – and that’s why we offer a competitive federal salary and comprehensive benefit plan.

• Medical/Vision & Dental
• 401(k) & Pension Plan
• Life & Disability Insurance
• Sick and annual leave accruals
• Tuition reimbursement program
• Continuity of Employment Programs for Military Spouses
• Tax Free shopping worldwide, at any Navy Exchange location
• Access to on-base amenities, including lodging, bowling, gym, movie theaters, and much more (where available)
• Employee Assistance Plan (EAP)
• Includes Life Mart Discount Savings Program

• Primary
  
  Location:
  
  United States – California – Lemoore
• Job Category:
  Retail/Services Sales/Operations, Customer Service
• Schedule:
  
  Full-Time (35+ hours)