Shift Leader, Kittery

Mexicali Blues is more than just a retail company—we are a Certified B Corporation™, committed to using business as a force for good. We focus on ethical sourcing, environmental responsibility, and fostering meaningful connections with both our communities and customers. As a Shift Leader, you will represent a brand that values creativity, positivity, and global impact, while playing a vital role in supporting store management and ensuring smooth operations in the absence of the Store Manager.

The Part-Time Shift Leader will assist in day-to-day store operations, providing leadership to the team and ensuring smooth running of the store in the absence of a manager. Alongside the responsibilities of a sales associate, you will take on additional duties such as closing the store, guiding the team, and ensuring customer satisfaction and sales goals are met.

• Core Sales Associate Responsibilities:
• Represent and promote the Mexicali Blues brand with positivity and enthusiasm.
• Greet and engage with customers, offering product information and assisting with purchases.
• Operate the cash register and process customer transactions accurately.
• Assist with theft prevention and ensure the store remains a secure and safe space.
• Maintain the cleanliness and organization of the store, including managing dressing rooms.
• Participate in store meetings and contribute to the overall team dynamic.
• Lead store operations during shifts when the Store Manager is unavailable, ensuring smooth operations and exceptional customer service.
• Assist with opening and closing procedures, including securing the store, handling cash, and completing end-of-day paperwork.
• Support and motivate sales associates, providing guidance and fostering a positive working environment.
• Help train new team members in store procedures, customer service, and sales techniques.
• Provide feedback to staff on performance and assist with resolving customer service issues.

• Strong customer service orientation with a "glass half full" attitude.
• Comfortable with technology, including point-of-sale (POS) systems.
• Ability to stay organized and efficient in a fast‑paced environment.
• Able to stand for 6-8 hours and lift up to 50 lbs.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to take on leadership responsibilities, motivate staff, and make decisions independently when required.

• Shifts are available Monday through Sunday, including one weekend day (Saturday or Sunday).
• Shifts may include holidays and cover store opening to closing times.
• Part‑time (expected hours: 15–35 per week).

At Mexicali Blues, we offer a benefits package that aligns with our values as a Certified B Corporation™: