Temporary Sales Support Associate

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers, we make beautiful things crafted to last so that you can be yourself.

As part of the Tapestry family, we are committed to innovation, inclusivity, and equity. Learn more about Tapestry’s commitment to inclusion on our People page.

Benefits include: medical insurance, dental insurance, vision insurance, tuition assistance, 401(k), paid paternity and maternity leave, commuter benefits, and disability insurance.

Key Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

• 1+ year of previous retail experience (cashier, stock, or sales), preferably in a luxury retail environment.
• Current knowledge of fashion trends and marketplace competition.
• Knowledge of cash register systems, basic computer skills (iPad, laptop, Mobile POS, internet), walkie‑talkie use, and ability to read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Schedule

Ability to work a flexible schedule, including nights, weekends, peak busy season, and high‑traffic retail days (including but not limited to public holidays).

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.

Competencies for All Employees

• Courage – Provides direct, actionable feedback and confronts issues promptly.

• Creativity – Generates new ideas and connects unrelated concepts.

• Customer Focus – Dedication to exceeding customer expectations and building trust.

• Dealing with Ambiguity – Adapts comfortably to change and works effectively with incomplete information.

• Drive for Results – Consistently exceeds goals and pushes for outcomes.

• Interpersonal Savvy – Builds constructive relationships across all levels.

• Learning on the Fly – Quickly grasps new problems and experiments with solutions.

Coach is an equal‑opportunity and affirmative action employer. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis.

Amyicans with Disabilities Act (ADA)

Tapestry, Inc. provides reasonable accommodation for disabilities or religious beliefs. Please contact Tapestry People Services at 1‑855‑566‑9264 or e for accommodations.

Base Pay Range $15.00–$19.50 per hour

Tapestry will comply with minimum wage requirements and all applicable pay laws.