Supervisor - Kittery

Location & Store Type: Nike Factory Store – Kittery

Address: Kittery, ME

Hours: Full Time – 34‑40 hours per week, including nights and weekends

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy a high‑volume and fast‑paced environment as your diverse experience and perspective helps guide customers in making the best decisions for them.

When we say team, we mean it. We go after goals together, support bold ideas, and encourage you to try them out. You impact our customers' experiences daily. It’s more than getting the product from door to floor; it’s being part of the first‑time customers finding their dream pair. Those iconic moments – that’s our culture. Bring your just‑do‑it attitude, and let’s be game‑changers together.

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• All full‑time and part‑time employees working 20 hours or more per week are eligible for a 401(k) plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support, and Caregiving Benefits starting on the day you’re hired
• Healthcare benefits including Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full‑time Retail Associates

• Must be at least 18 (U.S.)
• Must be at least 16 (U.K.)
• Must be at least 17 (Germany/Europe)
• 1 year of retail or consumer service experience preferred
• Flexibility to work nights, weekends, and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood
• Ability to learn and train on the latest products and technologies
• Physical requirements:
  
  ability to bend, squat, reach, climb a ladder, and stand for extended periods of time, with or without reasonable accommodations

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing a positive attitude and passion to teammates and customers every day
• Leading by example and delivering service in line with Nike’s Service Principles to bring the consumer journey to life
• Making customers feel welcome, understanding their wants and needs, and exceeding expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning, and building visual displays, with or without accommodations
• Showing up for teammates by attending store events

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. For more information, please refer to Equal Employment Opportunity is The Law.