Sales Assistant

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day‑to‑day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part‑time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun‑filled, energetic environment that's centered in hospitality and high‑quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team member discounts
• Health and wellness resources

• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

Schedule:

Monday through Friday

Hours:

8:30 am –5:00 pm (Full Time, 40/hrs)

During the 90‑day training period, the schedule is subject to change upon successful completion of training.

The Sales Assistant plays a key supporting role within the community sales team, partnering closely with the Director of Sales to ensure a smooth, responsive, and welcoming experience for prospective residents, families, and referral partners. This position focuses on executing day‑to‑day sales activities, managing inquiries, and providing administrative support that helps drive occupancy and maintain a strong sales pipeline. The Sales Assistant reports directly to the Director of Sales.

• Assist the Director of Sales with managing all sales inquiries, including responding to prospects, scheduling and conducting tours, and advancing leads through the sales process.
• Enter all prospect interactions, activities, and notes into the CRM accurately and in real time, supporting data integrity and follow‑up consistency.
• Serve as a point of contact for prospects and families as directed, ensuring timely communication and a positive customer experience.
• In the absence of the Director of Sales, attend daily stand‑up and other meetings as requested.
• Provide administrative support to the Sales and Marketing function, including initiating admission paperwork for new customers in alignment with the Moving in The MBK Way process.
• Maintain appropriate inventory of sales collateral and assist with ordering materials as needed.
• Assist with preparation and logistics for community events and sales activities, as directed.
• Represent the community in a friendly, professional, and welcoming manner to residents, families, team members, and visitors.
• Promote a spirit of teamwork, collaboration, and service in alignment with the MBK mission, principles, and core values.
• Conduct daily walk‑through of all high‑traffic areas and model apartments, ensuring that community presentation standards are in place.
• Maintain a safe and secure environment for staff, residents, and guests in accordance with established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, as well as company policies and procedures.
• Perform other duties or special projects as assigned or directed by the Director of Sales and Executive Director.

• High school diploma or equivalent required.
• Bachelor’s degree preferred.

• 1+ years of prior related work experience in a similar role within a similar industry is essential.
• Senior living industry experience preferred but not required.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook,…