Customer Service Representative
Listed on 2026-06-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Overview
Job Description: The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and to be customer service oriented. CSRs need to speak with customers throughout their shift and must know how to deal with various customer-related issues. They should be well versed in product details, services, charges and other related information which will be relayed to customers as needed.
Responsibilities- Attracting potential customers by answering product and service questions and advertising/wobble boarding
- Opening and maintaining customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
- Maintaining financial accounts by processing customer adjustments
- Contributing to team effort by accomplishing related requests as needed
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.
- Be 15 years or older
- Be attentive to detail
- Be customer oriented, friendly and energetic
- Have cash management skills
- Be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies
- Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed
All your information will be kept confidential according to EEO guidelines.
Pay is $14.05-$16.00 hourly with additional tips.
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