Software Developer, Technical Support

• Work closely in a team environment to design and implement strategic software products based on varying technologies.
• Apply technical and business skills to deliver quality projects, on time and complete.
• Keep management informed of progress via weekly time sheets and, as appropriate, specific project management reports.
• Continually look to enhance technical and business skills to improve productivity.
• Conduct unit and integration testing of software configurations.
• Exhibit high personal commitment to quality, implementing Development best practices.
• Develop software components for the organization.
• Create technical specifications, unit test plans and required documentation.
• Support the deployment of programs to the user community.
• Provide continuous, friendly support of our applications to the user community.
• Communicate regularly with required job contacts.
• Full-time positions as defined by JELD-WEN’s Management Agreement.

Technical

Competencies:

Depending on the emphasis of the IT applications, technical competencies may include experience in:

• Progress Software Open Edge Platform, UNIX skills and Enterprise Resource Planning application knowledge.
• Web technologies including services oriented architecture using Java.
• and/or C#.
• Knowledge of SOA concepts and SOA environment preferred.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Works well in group problem solving situations.
• Interpersonal - Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions.
• Written Communication - Writes clearly and informatively.
• Organizational Support - Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports organization's goals and values.
• Adaptability - Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals.
• Planning/Organizing - Prioritizes and plans work activities;
  Uses time efficiently.
• Professionalism - Accepts responsibility for own actions;
  Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity - Meets productivity standards;
  Completes work in timely manner.
• Safety and Security - Observes safety and security procedures;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Four years of college, preferably in Software Computer Sciences (Software Engineering, Information Technology, etc.) or equivalent.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a…