RN Case Manager

RN Case Manager

The RN Case Manager works collaboratively with providers and other members of the health care team to improve the health of patients with chronic conditions or complex needs. This position educates patients and families to help them manage their health care needs. The RN Case Manager facilitates communication, coordinates services, addresses barriers, and promotes optimal allocation of resources while balancing clinical quality and cost management.

The RN Case Manager works for the KTHFS Wellness Center within a scope aligned with the Primary Care Clinical Program initiatives. Patient interactions may be in person, by telephone, or other electronic means.

Major duties and responsibilities include general case management, patient evaluation, chronic disease management, support patient in self-management and behavior change using motivational interviewing and coaching, coordination of care, managing populations, disease registries and preventive care, and general nurse duties.

Knowledge, skills, abilities include knowledge of nursing theory and practice, ability to coordinate clinic activities, ability to successfully coach/mentor/train subordinates for sustained performance improvement, knowledge of out-patient or ambulatory clinic policies and procedures, knowledge of sanitation, nutrition, epidemiology and communicable disease control, knowledge of health care provider operating techniques, knowledge of children, adult and healthcare worker immunization recommendations and procedures, ability to prepare and administer medication and injections, ability to perform specialized medical procedures, including, IV therapy and phlebotomy, ability to identify medical priorities for patient care and telephone triage, ability to provide patient education, ability to effectively work with the public, co-workers, and supervisors, teamwork skills a must, demonstrate proficient computer skills for data entry, scheduling and other related duties, demonstrate ability to accurately maintain records and/or a filing system, ability to provide telephone triage while "on-call", including during after hours and on weekends, ability to maintain strict confidentiality of medical records and adhere to the standards for health record-keeping, HIPAA and Privacy Act requirements.

Qualifications, experience, education include a current State License as a Registered Nurse, ACLS certification for healthcare providers, basic computer skills, EHR experience, and knowledge of word processing software, annual TB skin testing and adherence to KTHFS staff immunization policy, background and character investigation, mandatory reporter responsibility, Bachelor's degree in Nursing (BSN), three years' experience working in an ambulatory, inpatient, outpatient, or other relevant clinic settings, experience in case management, utilization review, or discharge planning, flexible work schedule, positive working experience with Native Americans in a related field.