Assistant Manager

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.

The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit

The Assistant Manager is responsible for leading assigned sales floor departments while supporting the overall performance of the store. This role oversees merchandising, inventory availability, customer service, sales execution, employee development, safety, and department operations. Working closely with the Store Manager and other branch leaders, the Merchandise Assistant Manager ensures products are properly stocked, accurately priced, safely displayed, and supported by knowledgeable team members.

The ideal candidate is a hands-on leader, strong problem solver, and customer-focused professional who can balance sales, operations, merchandising, and employee development in a fast-paced building materials or home improvement environment. This position may serve as the senior manager on duty when designated leadership is unavailable

• Lead by example in providing friendly, knowledgeable, and professional customer service
• Assist customers in identifying project needs and selecting appropriate products and materials
• Ensure employees actively engage customers, provide product guidance, and identify add-on sales opportunities
• Resolve difficult or escalated customer concerns promptly and professionally
• Support cashiering, sales counter, and other customer-facing functions as business needs require
• Promote profitable sales growth while maintaining strong customer relationships
• Ensure team members understand and apply effective selling and customer service practices

• Manage the daily performance of assigned sales floor departments
• Ensure merchandise is clean, accurately priced, properly signed, safely displayed, and readily available
• Monitor stock levels and coordinate replenishment to support customer demand, seasonal needs, and planned promotions
• Maintain organized aisles, displays, bins, overhead storage areas, and receiving spaces
• Review product availability, out-of-stock items, merchandising concerns, and department task lists
• Monitor competitor pricing and merchandising activity and recommend appropriate responses
• Support product promotions, preferred vendor programs, and new product introductions
• Ensure merchandise is sold in a manner that supports gross margin and inventory-turn objectives
• Maintain an efficient store layout that supports safety, sales, and customer convenience

• Monitor inventory levels, product movement, shrinkage, and stock accuracy within assigned departments
• Support cycle counts, inventory audits, replenishment, receiving, and stock-control activities
• Work with Purchasing, Receiving, and Store leadership to address inventory shortages, excess stock, or product concerns
• Ensure high-value merchandise, security doors, containers, and storage areas are properly secured
• Help prevent theft, loss, product damage, and inventory discrepancies
• Ensure department equipment, tools, fixtures, and company assets are properly maintained and stored

• Coach, train, motivate, and support employees within assigned departments
• Assist with onboarding new employees and cross-training team members in product knowledge, equipment use, customer service, and sales practices
• Establish clear expectations and provide timely feedback on performance and behavior
• Empower employees to resolve customer concerns and make sound operational decisions
• Identify employee development opportunities and support career growth
• Address employee concerns promptly and keep the Store Manager…