Eligibility Worker (Public Benefits Specialist

Position: Eligibility Worker (Public Benefits Specialist)
Initial Posting Date:07/28/2026

Application Deadline:08/04/2026

Agency:

Department of Human Services Salary Range:$4,312 - $5,988

Position Type:

Employee

Position Title:

Eligibility Worker (Public Benefits Specialist)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Imagine being a guiding light for those in need. You have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives while nurturing your career.

As an Eligibility Worker (Public Benefit Specialist), you will work in the Klamath Falls office assisting Oregonians in-person.

Summary of Duties Oregon Eligibility Partnership (OEP) is a program within ODHS that determines eligibility for people living in Oregon who apply for medical, food, cash and childcare benefits through the ONE eligibility system. OEP plays critical part in the eligibility process that moves beyond integration and equality, focusing on equity of serv

As an Eligibility Worker, you will:

Perform eligibility determinations, redeterminations, and periodic reviews.

Conduct interviews with applicants applying for benefits.

Communicate eligibility decisions to applicants.

Provide person-centered services with a trauma-informed approach to identify  responsible for accurate and timely eligibility determinations across the state.

Create a work environment where everyone feels welcomed, appreciated and valued.

Participate in professional development opportunities and ongoing education of cultural awareness.

Minimum Qualifications One (1) year of experience working at the Human Services Specialist 1 level for the State of Oregon; ORTwo (2) years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; ORAn associate degree in a Behavioral Science, Social Science or a closely related field AND six (6) months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;

ORAn equivalent combination of education, training, and experience relative to the class concept.

Essential Attributes We are looking for candidates with:

Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.

Experience adapting communication style to explain complex information such as rules or procedures verbally and in writing to diverse audiences.

Experience using time management, organization, and prioritization skills to meet deadlines.

Experience providing customer service that is person centered and trauma informed.

Demonstrated experience with technical skills that include basic computer and search engine knowledge, email communication and learning new web-based platforms.

Demonstrated experience developing meaningful relationships that foster trust, inclusivity, and respect.

Experience building and maintaining positive relationships with co-workers and clients through empathy and professionalism.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Please upload a resume or complete the work history profile.

Note:

Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

The use of outside resources such as…