Planning Technician

Overview

Under general supervision, performs responsible office and technical duties related to the building permit process, certificates of occupancy, zoning, computer mapping, and the collection of revenues; performs related work as required. This position is classified as non-exempt and is subject to the Fair Labor Standards Act overtime regulations.

• Serves as initial Development Services Department point of contact for walk-in customers for planning and zoning related questions.
• Administers the Zoning Compliance Permit review process for new businesses and home occupations.
• Answers questions about general zoning procedures, review cycles, and zoning permits.
• Completes Temporary Banner Permits.
• Coordinates and administers the Town’s building and trade permit processes.
• Accepts, reviews, and processes building permit, trade permit, and various land use permit applications, ensuring completeness and accuracy, routing for review, calculating and invoicing fees, and issuing approved permit documents.
• Reviews building permit application packages and checks for compliance of the following:
• Plot plans for single family dwellings, alterations, and additions to ensure compliance with established setbacks and easements.
• Flood Plain/Neuse River Buffer encroachment.
• Architectural compatibility.
• Works with Wake County Planning, Development, & Inspections (PDI) in the completion of building permit applications and scheduling all necessary inspections.
• Calculates and invoices permit fees, collects revenue for permits, issues receipts as needed, and maintains accurate records.
• Aligns monthly building permit list from Wake County and Knightdale Finance Department, ensuring that accurate reimbursements for services are refunded to the Town of Knightdale by maintaining a spreadsheet of data.
• Prepares reports for building permit revenue at the beginning of each calendar year and fiscal year in a spreadsheet format.
• Acts as clerk to the Land Use Review Board by completing the following:
• Compiles the official agenda.
• Distributes the agenda to members of each respective body.
• Takes notes at each respective meeting to compose the official minutes.
• Maintains Land Use Review Board members’ attendance records to be used for the Development Services Department’s performance measures reporting.
• Acts as clerk to the Board of Adjustment and assists with Variance and Administrative Appeal applications by completing the following:
• Compiles the official agenda
• Distributes the agenda to members
• Takes notes at each meeting to compose the official minutes
• Maintains members' attendance records
• Assists with preparation of orders, staff reports, and other meeting materials as necessary.
• Assists the public in completing various forms and explains procedures, policies, and practices related to the Development Services Department.
• Responds to inquiries, complaints, and requests for information from the general public, developers, and contractors by phone, email, and walk in traffic.
• Calculates and collects a variety of zoning, building permit, and develop impact fees.
• Compiles summary reports of planning, zoning, and financial activities of the Development Services Department on a monthly and annual basis.
• Collects daily Development Services Department revenues and issues receipts for accurate record keeping.
• Transfers all Development Services Department fees to the Town Finance Department ensuring accurate record keeping.
• Serves as the primary back-up to the Planner/Code Enforcement Officer position.
• Performs other duties as required.

Equipment Operated: Computer, calculator, scanner, copier, plotter, telephone, and other assigned office equipment.

Reporting relationship: This position reports to the Assistant Development Services Director.

• Employee may be subject to the hazards associated with field work in site surveys performing planning and zoning. Activities include both inside and outside environments, extreme hot and cold weather, and exposure to loud noises, vibrations, traffic construction site safety issues, electricity and elevated places, chemical fumes, and close confined quarters both above…