Artificial Intelligence Business Systems Analyst

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees.

Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple…to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture.

Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

The AI Business Systems Analyst is responsible for the complete lifecycle management of AI initiatives while serving as the critical integration architect connecting AI capabilities to core enterprise technology platforms. This role bridges AI strategy with operational execution, ensuring that AI solutions deliver measurable business value and are seamlessly embedded within existing systems.

(Must be eligible to work in the US without sponsorship)

• Assess submitted AI initiatives for measurable business value, strategic alignment, and feasibility; identify integration requirements with core platforms (Salesforce, FIT, RPA) during intake
• Convert customer, associate, and SME input into structured AI workflow documentation and comprehensive requirements specifications; design data flow architecture aligned with existing processes
• Manage AI initiatives from intake through implementation and post-deployment; coordinate cross-functional stakeholders across IT, development, and CX to ensure operational embedding and adoption
• Serve as primary integration architect designing data flow maps across Salesforce, FIT, and RPA; resolve friction points between AI capabilities and platform functionality
• Perform comprehensive pre- and post-deployment testing to validate operational viability, data integrity, user readiness, and performance optimization
• Track deployed AI capabilities post-launch for performance degradation; identify enhancements and coordinate improvements to maintain operational alignment
• Establish scalable AI workflow documentation, integration standards, technical specifications, and operational frameworks to support knowledge…