Accounts Receivable Specialist

• Location 12748 Kingston Pike Ste 203,Knoxville, TN, 37934,United States
• Employee Type Full Time-Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

• Name Kathe J. Willings
• Phone

At ERISA Services, we are always looking for talented people to join our growing team. If you are looking for a place where you can build a career, be part of a team that truly cares about one another, and enjoy the work you do along the way, we would love to meet you. We are proud to have been recognized as a Top Workplace for the past seven years, an honor made especially meaningful because it is based on feedback from our own team members.

Our culture is built around honesty, integrity, teamwork, and a genuine commitment to doing our best for our clients, business partners, and each other.

We are currently seeking an analytically minded Accounts Receivable Specialist who enjoys getting to the root of a problem and takes pride in finding solutions. If you are naturally curious, detail-oriented, and the kind of person who enjoys figuring out why something doesn’t quite add up, this may be the perfect role for you.

In this position, you will manage a high-volume aging ledger and use Net Suite, Excel, and other internal resources to research account history, investigate billing discrepancies, ensure accurate cash application, and maintain accurate client accounts. We are looking for someone who takes ownership of their work, demonstrates initiative and sound judgment, and is comfortable working independently while also knowing when to collaborate, ask questions, or escalate an issue.

This is not a remote position
.

Primarily responsible for providing support in areas such as invoicing a large volume of clients, processing receivables, daily deposits, setting up new clients in various programs, and other duties as assigned to meet business needs across multi-entities.

Establish recurring billing and process accounts receivable, invoice clients monthly, quarterly and sometimes daily, create new client accounts, assist with vendor revenue sharing posting and reconciliation, and other duties as assigned to meet business needs.

• Excellent attention to detail
• Works well in a team environment.
• Able to work with a diverse group of people.
• Able to handle large volume of tedious daily tasks
• Multi-entity experience
• Good knowledge of General Ledger accounts

• Invoicing
  • Monthly, Quarterly, Annual, and Special Project Invoicing
    • Prepare Invoices
    • Apply credits on client accounts to invoices before sending.
    • Email invoices to clients, high volume both on a monthly and quarterly basis.
  • Audit client accounts to ensure that all invoices have been setup in software.
  • Assist with processing ACH drafts from client accounts monthly and posting payments to client accounts.
  • Assist with processing client Credit Card payments monthly and posting payments to client accounts.
• Receivables
  • Daily Check Deposits
  • Apply payments to customer accounts.
  • Credits/Platform Receivables
    • Post Basis Points, Per Participant Fees, Loan Maintenance Fees & Pass-through fees to client accounts
    • Data entry of payments received from Platforms.
  • Journal Entries and Payable Entries for intercompany transactions
  • Manage collections on overdue accounts with a solution-oriented mindset, researching customer payment histories beforehand to conduct informed, professional outreach.
  • Collaborate cross-functionally with Sales and Operations to resolve billing disputes, ensuring you bring researched data and proposed solutions to the table rather than just questions.
  • Audit client accounts for past due invoices on monthly basis.
    • Preparation of initial notice of past due
    • Follow up on past dues at 30 days
    • Follow up on past dues at 60 days
    • Application of 90 day past due when necessary
  • Assist with preparation and submission of Platform Fee Forms to obtain payment for costs passed through by the client if needed.

• 2+ years or more of related experience.
• 2+ years of experience using accounting software (Net Suite preferred) and Microsoft Excel experience required.
• Time management: the ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Strong team player.
• Self-directed learner with a proven track record of mastering new software or processes with minimal supervision
• Resourceful problem solver capable of reading between the lines of messy customer data and historical billing notes to piece…