Office Manager

Job Title: Office Manager

Company: Blue Line Solutions, LLC

Location: Knoxville, TN

Travel: Quarterly travel to Chattanooga, TN

Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence, integrity, and customer service, we seek talented individuals who share our dedication to protecting lives, improving safety, and supporting the communities we serve.

Blue Line Solutions is expanding operations with the opening of its new Knoxville Processing Center and is seeking an experienced and organized Office Manager to support and oversee day-to-day office operations at this location. This role is critical to ensure smooth administrative operations, employee support, facility coordination, and consistent execution of company policies and procedures.

The Office Manager serves as the primary on-site administrative leader for the Knoxville office, supporting staff, coordinating with headquarters, and maintaining a professional, efficient, and compliant workplace. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced, people-focused environment.

• Oversee daily office operations at the Knoxville Processing Center.
• Serve as the primary point of contact for office-related needs, questions, and coordination.
• Maintain office organization, supplies, equipment, and general facility needs.
• Ensure office procedures and workflows align with company standards.
• Support onboarding logistics for new hires, including workspace setup and system access coordination.
• Assist with administrative documentation, recordkeeping, and reporting.

• Support scheduling, attendance tracking, and time-off coordination in partnership with leadership.
• Promote a positive, professional, and respectful workplace environment.
• Assist with internal communications between Knoxville staff and corporate teams.
• Help coordinate training sessions, meetings, and office events.
• Serve as a trusted on-site resource for employees regarding policies, procedures, and general questions.

• Coordinate with Processing leadership, Agency Operations, and headquarters to ensure seamless operations.
• Assist with basic reporting, data tracking, and operational support as needed.
• Support compliance with company policies, security protocols, and confidentiality standards.
• Help facilitate communication with external vendors or service providers related to office operations.
• Support special projects and additional duties as assigned by leadership.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 3+ years of experience in office management, administrative leadership, or operations support.
• Experience supporting teams in a fast-paced or regulated environment preferred.
• Comfortable working with confidential or sensitive information.

• Office and administrative management
• Organization and attention to detail
• Communication and coordination
• Time management and prioritization
• Problem-solving and adaptability

• Experience supporting operations in a processing, customer service, or government-related environment
• Familiarity with office systems, databases, or workflow tools
• Experience coordinating across multiple departments or locations

• Reliable, professional, and highly organized
• Approachable and people-oriented
• Calm under pressure with a solutions-focused mindset
• Self-motivated and proactive
• Committed to accuracy, consistency, and operational excellence

This role reports to the Director of Processing Operations and works closely with Processing Management and Corporate Teams.

• $45,000 to $55,000 annually

• 401(k) with company match
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off and Holiday Pay

• Full-time
• Monday to Friday
• Day Shift
• In-person at the Knoxville Processing Center

• Be part of a growing company dedicated to improving public safety nationwide.
• Play a key role in launching and supporting a new office location.
• Work in a collaborative, respectful, and mission-driven environment.
• Enjoy stability, growth opportunities, and the chance to make a real operational impact.