Document Management Technician Knoxville, TN, US

Job Title:

Document Management Technician

Job Category:
Service Contract Act

Time Type:
Full time

Minimum Clearance Required to Start: DOJ MBI

Employee Type:
Regular

Percentage of

Travel Required:

None

Type of Travel:
None

CACI is looking for talented individuals who are just beginning their career in the legal field. The Document Management Technician (DMT) position is an entry level position that allows you to utilize your organizational skills while working closely with attorneys and other litigation support professionals in a fast-paced setting, to collect, store and retrieve important documents as needed.

You will provide critical case support to the U.S. Attorney's Office in Knoxville, TN, to assist with its mission of investigating and prosecuting cases to enforce the law and defend the interests of the United States.

CACI is committed to growing our eDiscovery workforce and has included tuition reimbursement for Relativity certifications, the ACEDS certification and Paralegal Certificates! This is a great opportunity for someone to grow their careers.

• Works under the direction of the Administrative Officer or Project Task Leader.
• Receives telephone calls and visitors to the office. Controls access to the office and ensures that only visitors properly cleared are authorized entry.
• Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable.
• Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.
• Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO's purview and furnishes the needed address or telephone number when available.
• Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.
• Maintains an up-to-date telephone listing and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.
• Reserves conference rooms upon request.
• Receives, reviews, and distributes incoming mail, including interoffice mail and service of process. Checks mail and annotates accordingly. Immediately notifies appropriate staff members when hand-delivered incoming mail, Fed Ex and UPS deliveries, and FAXs are
• Receives and places in appropriate internal mailbox.
• Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.
• Provides courier services from the USAO to the courthouses and state and federal agencies as required to file and/or deliver legal documents as needed.
• Collects quarterly mileage logs and submits requests for reimbursement to the Budget Officer.
• Assists the Automated Litigation Support staff with legal document red actions.
• Assists the administrative division with other division related tasks as needed.

• Ability to perform detailed work consistently, accurately, and under pressure extremely important.
• Must be able to read and follow instructions.
• Must be able to understand task, task objectives, and the context of the task in the litigation support effort as a whole.
• Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).
• Must have typing/keyboarding skills and good communication skills.
• Must be knowledgeable user of the Government's office and network environment, including but not…