Medical Administrative Assistant 1-Univ Family Physicians; Knoxville

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

Job Description

Market Range: 04

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

JOB SUMMARY/

ESSENTIAL JOB FUNCTIONS:

Under the direction of an assigned supervisor, the Medical Administrative Assistant is responsible for patient registration, scheduling, insurance verification, collecting patient payments, telephone triage, and general office duties

Responsibilities

• Performs patient registration/check-ins, patient collections, insurance and demographic verifications.
• Prepares and mails new patient applications.
• Completes PCP change forms when necessary, during check-in process.
• Answers phone calls and routes calls and messages through EMR.
• Schedules interpreter for hearing-impaired patients.
• Communicates with patients regarding appointments and wait times.
• Maintains cleanliness of front office space and waiting rooms.
• Answer appointment line and assist patients with scheduling appointments.
• Performs other related duties as assigned.

Qualifications

EDUCATION: High School diploma or GED . (TRANSCRIPT REQUIRED)

EXPERIENCE: One (1) year of experience in an administrative role in an office-based setting.

Knowledge, Skills, And Abilities

• Excellent interpersonal and communication skills.
• Ability to multi-task in a busy work environment.
• Good computer skills.
• Knowledge and ability to work in Microsoft Office.

WORK SCHEDULE
:
This position may be occasionally required to work evenings