Project Manager Operations Excellence

Job Description

The Project Manager II leads multiple medium-to-large cross-functional projects designed to drive operational excellence in our stores through strategic initiatives. This role oversees project scope, schedule, budget, resources, risks, and communications while applying data‑driven decision making to deliver measurable business outcomes.

• Lead concurrent cross‑functional projects from initiation through completion.
• Develop and manage project schedules, budgets, and resource plans; adjust proactively to maintain delivery.
• Identify, monitor, and resolve risks and issues; elevate appropriately when necessary.
• Facilitate effective meetings and provide timely, clear updates to stakeholders at all levels.
• Coordinate alignment across business, field, and technical teams to ensure deliverables meet expectations.
• Ensure operational readiness, documentation, and successful transition to long‑term support teams.
• Maintain project governance including decision logs and value‑realization tracking.
• Analyze data to drive decision‑making and guide corrective action where needed.
• Execute strategic projects aimed at improving store operations and operational excellence.
• Travel to store locations up to 20% during the first year to support project execution and field alignment.

• Bachelor’s degree or equivalent experience.
• 2 years+ of project management experience.
• Strong communication, organization, risk management, and stakeholder engagement skills.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook).
• Ability to analyze data and translate insights into actionable steps.

• PMP, CAPM, or similar project management certification.
• Experience in technology, operations, or enterprise‑level initiatives.
• Tableau proficiency recommended (dashboard creation, data visualization, trend analysis).

• Leadership & Influence
• Strategic & Data‑Driven Decision Making
• Problem Solving
• Stakeholder Management
• Communication
• Organization & Prioritization
• Adaptability

• Nation‑wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Employee Fuel Discount
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym and Cafeteria
• Weekly Pay

All your information will be kept confidential according to EEO guidelines