Social Media & Customer Experience Specialist - Entry-Level

10215 Parkside Drive, Knoxville, TN 37922

Parkside Autois expanding in Knoxville and building a modern automotive retail experience centered on technology, digital engagement, and exceptional customer service. We are hiring an Entry-Level Social Media & Client Experience Specialist to engage customers online, support social media content, manage digital leads, and help deliver a seamless customer experience both online and in-store.

Weve built East Tennessees most guest-friendly pre-owned experience. We transformed our Parkside Drive location into a sleek, modern dealership with an indoor showroom and 110 outdoor display spaces. Theres never been a better time to join our team. This is a career-building opportunity with paid training and strong advancement potential within Furrow Automotive Group. Apply online today!

We offer:

• $48,000 base salary + performance bonuses
• Full-time Position
• Comprehensive, Paid Training
• 401(k) Retirement Plan with Company Match
• Medical, Dental, Vision, Disability & Basic Life Insurance
• Paid Holidays and Paid Time Off
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Gym Membership Discount
• Employee Assistance Program
• Opportunity for advancement

What Youll Do:

• Engage with customers through social media and digital platforms
• Support social media content and online brand presence (Instagram, Tik Tok, Facebook, You Tube)
• Manage inbound internet and digital leads
• Interact with customers online and in person to support the buying experience
• Represent the Parkside Auto brand and customer experience standards
• Learn automotive sales, marketing, and client experience best practices
  
  

Who Would Be a Great Fit:

This opportunity is ideal for someone who:

• Recently graduated in Marketing, Communications, Business, or a related field
• Enjoys social media, content creation, and digital engagement
• Is confident communicating with people online and face-to-face
• Wants to build a career in marketing, customer experience, or automotive sales
• Is coachable, motivated, and eager to learn
• Understands current social media trends and platforms
• Thrives in a team environment and enjoys helping customers

No automotive experience required training is provided.

Qualifications:

• Recent college graduate preferred
• Strong social media and digital communication skills
• Excellent interpersonal and communication abilities
• Customer-focused mindset and willingness to learn

• Valid driver's license

We are an Equal Opportunity Employer.
All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, disability, veteran status, or other legally protected status.

Required

Preferred

Job Industries

• Customer Service