Guest Experience Specialist — Call Center (Travel Center
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-08-01
Listing for:
Pilot-Company-
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, Call Center / Support
Job Description & How to Apply Below
Pilot Company is seeking a Guest Services Associate to respond to incoming calls and emails, assist guests with parking reservations, and process payments. You will need strong communication skills, a customer-service mindset, and the ability to handle inquiries across multiple channels.
Bilingual Spanish is preferred, with opportunities to work in a fast-paced travel-center environment. Join a nationwide network that values people-first culture, safety, and exceptional guest experiences.
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