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Customer Experience Specialist - Inbound

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Travelers
Full Time position
Listed on 2026-08-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Salary/Wage Range or Industry Benchmark: 37000 - 62000 USD Yearly USD 37000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist - Inbound Support

Travelers in Knoxville, TN is seeking a Customer Service Associate to be the first point of contact for customers, agents and partners. You will handle a high volume of inquiries via calls, email and chat with empathy and accuracy while learning products, systems and policies.

The role emphasizes active listening, clear communication, efficient documentation, and teamwork as you grow your skills and contribute to a positive customer experience in a fast-paced environment.

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