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Safety Inbound Support Specialist
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-09-07
Listing for:
ADT Security Services
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
ADT Security Services is seeking a Customer Service Inbound Monitoring Representative to handle inbound alarm-related calls and provide basic technical support onsite in Knoxville, TN. After training and one full month in production, a hybrid option may become available with two remote days per week, based on performance and goals.
This role emphasizes life-safety customer service, accurate documentation in alarm screens, and contributing to the overall customer experience.
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