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Part-Time Customer Service Representative-Knoxville, TN Onsite

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Edfinancial-Service
Part Time position
Listed on 2026-09-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 18 - 23 USD Hourly USD 18.00 23.00 HOUR
Job Description & How to Apply Below

Location: Knoxville, TN

Job Type: Part Time

Starting Pay: $18.00/hour + $5.09/hour of Health and Welfare Benefit - That's over $23/hour in total value, plus growth opportunities, training, and a supportive team environment!

Start Date: October 12, 2026

Work Schedule: 9:00AM-2:00PM Monday - Friday

What You'll Do:

As a Customer Service Representative, you'll be the friendly, knowledgeable voice our customers depend on. You'll:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Provide accurate, clear information about our products and services.
  • Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
  • Use sound judgment and strong communication skills to support each customer interaction.
  • Collaborate with your team to create a positive, high-quality work environment.
Why You'll Love Working Here

at Edfinancial, we don't just talk about culture - we live it. You'll join a community that values:

  • Growth & Development:
    Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement.
  • Great Benefits:
    Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP)
  • Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months
  • Community:
    Company
    -sponsored clubs, fitness, reward programs, and community involvement
  • Potential to work remotely after on-site training and a minimum of 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards!
What We're Looking For:
  • Professional appearance and positive attitude
  • Strong communication and listening skills
  • Ability to deliver clear and accurate information to solve problems efficiently
  • Basic computer proficiency
  • Ability to collaborate with teammates and leaders who want to see you succeed
Mission:

Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing!

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