Senior Customer Solutions Specialist; Escalations
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
First Horizon Bank Operations is seeking a Customer Solution representative to escalate and resolve complex customer issues and regulatory inquiries, communicating progress to stakeholders. The role emphasizes timely resolution, thorough documentation, and proactive problem solving across departments.
The position focuses on maintaining high service quality, collaborating with internal partners, and foreseeing broad impacts to prevent negative customer relations while upholding First Horizon’s
We are currently recruiting a Senior Customer Solutions Specialist (Escalations) for our team in Knoxville, TN, United States.
The position is based in Knoxville, TN, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 40.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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