Field Services Engineer III Knoxville, TN

Field Services Engineer III

Location:

Knoxville, TN.

Application window closes on 8 Jan 2026.

At Medtronic you can begin a lifelong career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross‑functional collaboration efforts. The role will require up to 75% travel to ensure successful completion of projects.

• Installs, operates, maintains, repairs and modifies equipment.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Analyzes and evaluates products and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problems in minimum time.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Maintains effective customer communications and relations.
• May provide onsite training of customer support personnel.

Provides technical support in areas such as production, operations, maintenance, safety, testing, process improvement or product development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations. For higher levels, may suggest and/or make improvements to optimize work processes.

Seasoned individual contributor, working under limited supervision, and providing assistance and training to lower‑level employees. Runs minor projects, including performing tests, interpreting data, and developing reports.

Performs technical activities requiring considerable judgment and may have ownership of minor projects. Work consists of technical tasks that are typically not routine.

Technical problems faced are general, and may require some analysis to understand and resolve. Expected to independently propose solutions to problems for supervisor review.

Communicates typically with internal contacts. Obtains and provides technical information on matters of moderate importance to the job area.

Requires high school diploma or equivalent with minimum of 4 years of relevant experience.

Medical device experience.

The above statements describe the general nature and level of work being performed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. For office roles, employees are regularly required to be independently mobile and interact with a computer and coworkers.

Medtronic offers a competitive salary and flexible benefits package designed to support employees at every career and life stage.

Salary ranges for U.S. (excluding Puerto Rico) locations (USD): $60,000.00 – $90,000.00.

Benefits for regular employees (20+ hours per week):
Health, Dental and Vision Insurance;
Health Savings Account;
Healthcare Flexible Spending Account;
Life Insurance;
Long‑term Disability Leave;
Dependent Daycare Spending Account;
Tuition Assistance/Reimbursement;
Simple Steps (global well‑being program).

Benefits for all regular employees:
Incentive plans; 401(k) plan with employer contribution and match;
Short‑term Disability;
Paid Time Off;
Paid Holidays;
Employee Stock Purchase Plan;
Employee Assistance Program;
Non‑qualified Retirement Plan Supplement;
Capital Accumulation Plan (for VP level and above).

We lead global healthcare technology and boldly tackle the most challenging health problems by finding solutions. Our mission—to alleviate pain, restore health, and extend…