Collections Specialist

Description

We are looking for a skilled Collections Specialist to join our client's team in Knoxville, Tennessee. This is a hybrid Contract-to-permanent position, candidates applying MUST live in Greater Knoxville area. This role is offering the opportunity to transition into a permanent role. The selected candidate will manage accounts receivable processes while ensuring accuracy and maintaining positive relationships with clients. If you thrive in a dynamic setting and have a strong background in collections and billing, we encourage you to apply.

Responsibilities:

- Oversee accounts receivable collections while fostering strong client relationships.

- Record and post cash payments accurately and process daily transactions.

- Investigate and resolve billing discrepancies in a timely and efficient manner.

- Assess credit risks, identifying and escalating issues as necessary.

- Handle SaaS-related billing activities and contribute to monthly close processes.

- Generate detailed reports and maintain thorough records of collections and billing.

- Ensure precision and attention to detail across all responsibilities.

- Collaborate with internal teams to improve billing and collection workflows.

FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT:
Kelly Fellows

Requirements - Proven experience in accounts receivable collections and billing processes.

- Familiarity with Net Suite CRM platforms is highly preferred.

- Advanced skills in Microsoft Excel, including pivot tables, v-lookups, and formulas.

- Background in SaaS subscription billing environments is a plus.

- Strong attention to detail combined with problem-solving abilities.

- Excellent communication and organizational skills.

- Must be local to Knoxville, Tennessee, and available to work onsite four days per week.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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