Mortgage Sales Supervisor

Job Summary

Under the general direction of upper management, this position supervises the day‑to‑day activities related to loan origination functions for a small team of Mortgage Loan Originators. The supervisor ensures that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources and meets specific loan volume origination goals established annually. The role also establishes referral source relationships for a steady flow of loan volume from real‑estate brokers, builders, and other external sources.

• Establish referral source relationships for a steady flow of loan volume from real‑estate brokers, builders and other external sources.
• Actively participate in local and state mortgage banking, realtor, and builder trade associations, maintaining a thorough understanding of mortgage industry knowledge and event issues.
• Establish collaborative partnerships within U.S. Bank Home Mortgage and other business lines to promote customer relationships and additional product sales.
• Interview, recruit, and retain new talent through employee development and positive engagement.
• Ensure documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources.
• Meet specific loan volume origination goals established annually by upper management.
• Maintain National Mortgage Licensing System (NMLS) registration, including criminal background and credit checks, in accordance with the S.A.F.E. Act of 2008 and Regulation
  
  Z.
• Fail to maintain satisfactory criminal and credit records may result in rescission of offer or termination of employment.
• Comply with all background check requirements per applicable local and federal laws.

• High school diploma or equivalent.
• Two or more years of mortgage sales experience.
• Minimum one year of mortgage, sales, real estate, or banking experience.
• Ability to perform duties outside the regular place of business and drive at least two hours per week.
• Experience meeting applicable NMLS registration requirements.

• Demonstrated new business development and relationship management skills.
• Good knowledge of sales and sales strategies.
• Thorough knowledge of mortgage products, operations, and current market trends.
• Basic knowledge of pricing and underwriting requirements of various mortgage‑insurance companies.
• Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors.
• Familiarity with local, state and national laws (e.g., zoning ordinances, Truth‑in‑Lending, RESPA, energy audit requirements).
• Strong customer service, relational, detail orientation, and financial analysis skills.
• Excellent interpersonal, verbal and written communication skills.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. facilities and certain territories. Background checks are consistent with local, state, and federal regulations and may include FINRA, NMLS registration, RegZ, RegG, OFAC, NFA, FCPA, the Bank Secrecy Act, the SAFE Act, and related guidelines.

This role may be designated as U.S. home‑based remote. However, if the selected candidate resides near a U.S. Bank location, they will be expected to work onsite three (3) or more days per week.