Real Estate Clerk
Listed on 2026-08-30
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Finance & Banking
Banking & Finance, Loan Officer / Lending, Banking Operations, Bank Customer Service
Centerpoint Building
Knoxville, TN 37932, USA
Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.
About Us:
Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 264,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Pay: Starting Range is $17.00 - $19.00, depending on work experience
- Employer-paid health and dental insurance monthly premiums
- Accrual of paid PTO Leave
- Employer-matched 401k, 50% match up to 6% of employee contributions
- Employer-paid Group Life Insurance and Long-Term Disability benefits
- Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
- Paid Holidays and Paid Training
- Potential pay increases through additional training opportunities
- Opportunity to earn incentive pay
- The ability to help serve your local community through our mindset of People Helping People!
PRIMARY RESPONSIBILITIES:
Answer the telephone and direct calls accordingly.
Distribute emails received by , online applications and referrals.
Distribute daily incoming mail and monitor outgoing mail.
Prepare payoff statements within the required time frame of the written request and submit to appropriate party.
Post received wires and payoff checks and copy for deposit.
Monitor fax folder.
Complete flood reporting on paid-off loans.
Prepare and send releases for recording in appropriate county.
Send copy of release to imaging and mail original to member.
Review homeowner’s insurance policies for accuracy on all non-escrow accounts.
Send non-escrowed homeowner’s policies to Collateral Protection Insurance (CPI) daily.
Prepare Real Estate Lending packets for the branches.
Create daily call log.
Balance daily branch totals.
Pay appraisals daily and upload receipt to Image Flow Loan Origination System (LOS).
Review mobile home titles bi-annually for paid-off loans.
Review matured Home Equity Line of Credits (HELOCs) and assign to loan officers, as needed.
Confirm LOS data entry of Recorded Trust Deeds.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
POSITION
COMPETENCIES:
Service – Excellent interpersonal skills and professional demeanor. Ability to develop relationships with members to meet financial needs through the relevant suggestion and referral of Credit Union products and services.
Job Knowledge – Technically and professionally skilled in all position responsibilities and duties. Seeks new skills and opportunities for self-development.
Quality – Ability to be flexible and have a service-oriented view to fulfill member, employee and Credit Union needs. Perform tasks with a high level of accuracy while maintaining attention to detail.
Teamwork – Ability to work as a team as well as independently to meet goals and objectives and to meet the needs of all members.
Analytical – Work systemically and logically to resolve problems, identify…
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