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House Manager; CLM

Job in Knoxville, Knox County, Tennessee, 37917, USA
Listing for: Sertoma Center Inc
Full Time position
Listed on 2026-03-03
Job specializations:
  • Healthcare
    Community Health
Salary/Wage Range or Industry Benchmark: 17.68 USD Hourly USD 17.68 HOUR
Job Description & How to Apply Below
Position: House Manager (CLM)
COMMUNITY LIVING MANAGER (CLM) / House Manager

Knoxville, TN

Job Type: FULL TIME - Day Shift 8am to 8pm, Includes alternating weekends

Pay: $17.68 per hour

Summary: We are seeking a highly organized and compassionate CLM/ House Manger to oversee daily operations and provide support to residents in our well-maintained residential homes. Responsible for the health and welfare of the Persons Supported providing a "family" type home atmosphere. Manages all activities of the home including but not limiting food, supplies budgeting and recreational. Acts as part of a team and fills in the gaps in emergency situations.

Oversees the work and notes of 2-5 Direct Support Professionals.

Benefits:
  • Overtime pay
  • $1,000 New Hire Bonus for full-time employees
  • Referral bonuses
  • Medical, dental, vision and life insurance for full-time employees after 60 days of employment
  • 401(k) retirement with up to 5% company match for full-time employees after 1 year of employment
  • Generous personal paid time off for employees working 30-40+ hours per week
  • Advancement opportunities.
  • All job-training provided by Sertoma at no cost to the employee
  • Company vehicles provided for the transportation needs of our persons supported.
Responsibilities:
  • Ensure health & safety of Persons Supported by assuring adequate exercise, maintaining up-to-date posting of medical/emergency information, ensuring house is hazard-free routinely, training in fire evacuation, maintaining clean/sanitary environment and reporting any maintenance needs promptly. Document fire drills.
  • Ensure family atmosphere through interaction, counseling, outings, conversation, etc.
  • Meet Persons Supported needs through training and supervising cleaning of location, meal preparation, all shopping and personal hygiene.
  • Ensure that therapies training are implemented and managed at home.
  • Meet monthly with RC (Residential Coordinator) and CM (Case Manager) to discuss both positives and negatives related to the home.
  • Develop menus and shop for groceries with the Persons Supported according to special diets/proper nutrition and within food budget and food stamp allowances. Post all menus/special diets for easy access for the Persons Supported and other staff (DSPs & RCs) on the refrigerator.
  • Plan and follow through with regularly scheduled recreational activities at the house and within the local community; document activities in Timas system.
  • Prepare activity sheet weekly for each person supported in the home. Place the copy of the sheet in the RA (Residential Admin.) mailbox the week after the activities are done.
  • Take inventory monthly of first-aid supplies and replenish as needed with items from the maintenance department, clinic or the store.
  • Maintain house records in an orderly and up to date manner in their respective binders, (i.e., residential file-green binder, personal binder any color, ISP red binder, etc.). Ensure binders are located for easy access for staff.
  • Schedule all staffing needs monthly; responsible for replacement staff or working open shifts when there are call outs in assigned house.
  • Train residents in use of public transportation or secure transportation as needed (KAT Bus, taxi and uber).
  • Administer medications and other medical treatments. Maintain weekly count and re-order as necessary according to agency policy and procedures; report medication errors, complete necessary paperwork required for med. variances (disciplinary and retraining).
  • Responsible for monthly med audits during the QA-ing of the meds.
  • Responsible for the accuracy of the weekly allowance in Timas and in the money box. Ensure that receipts are documented immediately after each transaction. Help with checking change, cashing checks, & educating Persons Supported on financial/spending skills.
  • Attend circles of support, and all other trainings deemed necessary for person supported.
  • Responsible for providing monthly staff and person supported house meetings.
  • Maintain the vehicle i.e., regular cleaning, monthly mileage form vehicle maintenance form with monthly reports. Report promptly any vehicle problems to the on-call Maintenance supervisor.
  • Familiarize self with licensure, fire marshal and quality assurance standards and maintain home within these standards at all times.
  • Work closely with all pertinent staff as a team member to assure highest standards and best quality of life for the Persons Supported.
  • Communicate with RC and appropriate staff immediately regarding any concerns, problems, for both staff and Persons Supported.
  • Complete employee performance evaluation for those you supervise with the assistance of your RC before the due date and submit these to DRS.
  • Complete at least three Personal Outcomes Measures Interview per year.
  • General Expectations:

    In order for the Sertoma Center to have continued success and for the Persons Supported to have a consistently increase in the quality of their lives, these are the areas of performance that all staff will adhere to at all times:
  • 1. You will recognize that your efforts are part of a…
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