Part-Time Medical Assistant

University Physicians Association is looking for a full-time Medical Assistant for University Gastroenterology, a busy specialty practice office located within the UT Medical Center in Knoxville.

Job Type: Part‑Time (Minimum 2 days from week) – Office

Hours:

Monday – Friday 8:00 AM
-5:00 PM

• Assist in patient needs over the phone
• Instructs and educate patients on procedure preparation
• Does prescription refills
• Review medical records for urgent request and special needs.
• Supports the office clinic as needed, to include rooming patients and gathering patient information for chart documentation.
• Call medical facility/department to schedule patient for tests.
• Provide patient education as instructed for procedure preparation.
• Triage inbound clinical care calls, assess patient concerns and respond according to the clinical care protocols.
• Document and utilize the electronic medical record according to HIPAA guidelines.
• Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established.
• Provide backup support to clinical services as assigned.

Competitive Benefit Package inclusive of PTO, Sick Leave, Health, Dental, Vision, Life, Disability, 401K with company match and immediate vesting, etc.

• High school diploma or equivalent
• Minimum of 1 year work experience with knowledge of medical field – physician office experience preferred
• Ability to communicate orally and in writing to patients, doctors and staff
• Knowledge of Electronic Health Records and Processes
• Experience with computers and EMR documentation systems
• Experience with assisting patient needs
• BLS or ALS certification