Food & Beverage Outlet Supervisor

Sevierville, 1424 Old Knoxville Highway, Sevierville, Tennessee, United States of America

Posted Tuesday, February 17, 2026 at 6:00 AM

The Food & Beverage Supervisor is responsible for the operation of the Food Locations at Wilderness Development Corp. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in-line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand.

This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may be assigned additional responsibilities/tasks as they arise.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Keep all areas clean and organized to ensure highest level of customer service.
• Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet
• Work with the Food & Beverage Manager and Director to increase the gross revenue through training and upselling
• Assist with hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments’ inspection scores are at the highest level possible.
• Oversee and manage daily staffing needs
• Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing
• Comply with all applicable company policies and procedures – including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook.
• Work positions as needed
• All other duties as assigned by management

Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems.

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Tennessee Driver’s License or ability to obtain one within 30 days of employment
• Serv Safe Certificate
• All required in-house F&B classes and training

• Strong leadership skills and ability to motivate people.
• Requires good negotiation and listening skills.
• Ability to act independently with little supervision.
• Knowledge of food and beverage menus, food preparation and presentation.
• Hands on supervisor, well organized, detail oriented, creative thinker.
• Skill…