Listening Program Manager

Job Description

Pilot is seeking an experienced and innovative Continuous Listening Program Manager to join us to help lead and evolve our programs. This role designs the systems and strategy to ensure our team members have opportunities to make their voices heard, and surface key themes and insights to our leaders to drive feedback-based improvements throughout the organization. In this role, you will be responsible for the successful execution of our enterprise-wide high visibility listening programs and function as a respected subject matter expert (SME) to our internal partners.

You will be adept at working with internal stakeholders to understand listening needs, design and author employee surveys, analyze team member feedback, identify trends and patterns, and provide actionable insights and recommendations. You will work with various stakeholders, both within HR and across the organization, to answer critical business questions. Your contributions will inform our broader people strategy and ultimately support team members to do their best work to drive the long-term success of Pilot Company.

• Five or more years of relevant experience (including managing employee survey programs).
• Bachelor’s degree or higher in Industrial/Organizational Psychology or similar field, or equivalent related work experience.

• Nation‑wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Employee Fuel Discount
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym and Cafeteria
• Weekly Pay
• All your information will be kept confidential according to EEO guidelines