Junior System Administrator

Engagement Type: 3-6 Month Contract to Hire

Experience Level: Early Career / Developing Systems Administrator

Opportunity Overview

This is an excellent opportunity for an early-career IT professional looking to deepen hands-on experience in a cloud-forward, security-focused environment. The role blends end-user support with infrastructure administration, offering exposure to enterprise SaaS platforms, endpoint management, and network security technologies. The selected candidate will work closely with senior infrastructure personnel while owning day-to-day operational tasks across Microsoft cloud services, endpoint administration, and foundational network security.

Primary Focus Areas

Cloud Platform & Identity Administration

• Administer users, licensing, and group policies within Microsoft 365 and Entra  (Azure AD).
• Provide operational support across Exchange Online, Microsoft Teams, SharePoint Online, and One Drive.
• Troubleshoot mail flow, permissions, collaboration access, and identity-related issues.
• Monitor service health dashboards and escalate systemic platform concerns.
• Manage corporate endpoints using Microsoft Intune / Endpoint Manager.
• Support device provisioning, configuration profiles, compliance policies, and application deployment.
• Assist with Windows Autopilot and device lifecycle processes.
• Ensure endpoints meet security baselines and compliance standards.

Network & Security Support

• Provide operational support for enterprise firewall infrastructure (Fortinet environment preferred).
• Monitor VPN connectivity, firewall alerts, switch health, and security events.
• Assist with multi-factor authentication enforcement and secure remote access configuration.
• Support endpoint security monitoring and assist in initial triage of lower-severity alerts.
• Maintain SharePoint Online site structures, document libraries, and access permissions.
• Support governance efforts, including cleanup, organization, and lifecycle management.
• Assist users with collaboration tools and document version control issues.

Operational Support & Documentation

• Deliver Tier 1–2 technical support for Windows systems, SaaS platforms, and connectivity issues.
• Support imaging, deployment, hardware refresh, and asset lifecycle tracking.
• Maintain accurate documentation, including SOPs, network diagrams, and knowledge base updates.

Core Technical Requirements (Must-Have Experience)

• 2–4 years of experience in IT support, systems administration, or infrastructure operations.
• Hands-on administration experience with:
• Basic SharePoint Online administration
• Working knowledge of networking fundamentals (DNS, DHCP, VLANs, routing concepts).
• Familiarity with endpoint security platforms (EDR or equivalent).
• Demonstrated troubleshooting methodology and strong service orientation.

Preferred Technical Exposure

• Experience supporting next-generation firewalls (Fortinet preferred).
• Exposure to VPN configuration and MFA integration.
• Basic Power Shell scripting for automation or reporting.
• Industry certifications such as:
• Microsoft Fundamentals (AZ-900, MS-900)
• MD-102
• CompTIA A+, Network+, or Security+

Why This Role

This contract-to-hire position is designed for someone ready to move beyond pure help desk support into broader infrastructure responsibilities. The hybrid structure offers flexibility while maintaining strong collaboration with the internal IT team. Conversion potential is tied to performance, technical growth, and team alignment.