Information Technology Support Technician
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-02-21
Listing for:
Premier Staffing Partners
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Schedule: Onsite 2nd Shift and 3rd shift schedules with 2 days off during the week and weekend work
Location: Knoxville, TN location
We are looking for a highly capable IT support tech to provide first-level technical assistance to our customers. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
This is a fantastic opportunity for a recent college grad looking to kick-start their IT career!
Responsibilities- Troubleshoot hardware issues, software issues, and assist with the diagnosis and correction of issues with back-office computers and printers.
- Experience in documenting processes and monitoring performance metrics.
- Ability to keep up with technical innovation and trends in IT support.
- Monitor email requests for service and support.
- All candidates need to have a good attitude, a strong work ethic, good communication skills, great customer service skills, and a strong sense of urgency.
- This desk has a high call volume, so there is very little downtime with this position. People with a high energy level typically work well in this environment.
- Associates or bachelor's degree in computer science, information technology, or a similar field required.
- Knowledge of computer hardware, software, and networks.
- Exceptional interpersonal and communication skills.
- This will be mostly phone support with some special projects.
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