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Senior Desktop Support Analyst: Office of Innovative Technologies - UTK

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: University-of-Tennessee-Health-Science-Cente
Full Time position
Listed on 2026-06-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Serves as a direct customer representative of OIT to faculty, staff and students. Responds to requests for technical assistance via phone, email, or on-site. Provides technical support for a wide variety of hardware, operating systems, software, audio and video, mobile and smart devices. Leads special projects and/or supervises personnel for a project. Creates documentation and training, and mentors other team members and users.

Requires minimal work quality review and oversight.

Hiring for multiple positions.

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Position Requirements
10+ Years work experience
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