Director of Digital Banking & Member Experience
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-07-15
Listing for:
Y 12 Credit Union
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Project Manager, Digital Marketing, Digital Media & Production
Job Description & How to Apply Below
Y 12 Credit Union is seeking a strategic leader to direct digital strategy and platform management across online and mobile services, ensuring reliability and member satisfaction. You will guide the roadmap, oversee vendor partnerships, and drive positive digital adoption.
You will collaborate with senior leaders, manage Symitar and Digital Insight relationships, and mentor a high-performing digital services team while delivering measurable improvements in efficiency and experience.
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