IT Help Desk Analyst - Fast, Tech Support
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-07-27
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
Socket.dev is seeking a proactive Help Desk Analyst to join our IT team in Knoxville, TN. You will be the first line of support, resolving technical issues quickly and effectively while collaborating with teammates.
The role emphasizes strong communication, familiarity with Windows/macOS, Microsoft 365, and ticketing systems. You’ll assist with onboarding, manage accounts, and participate in IT projects to improve processes and user satisfaction.
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