Senior ServiceNow Discovery Developer

Senior Service Now Discovery Developer

CGI is seeking a Senior Service Now Discovery Developer to support the implementation, configuration, and ongoing optimization of Service Now Discovery within a cloud-focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on-premises and cloud resources. We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!.

This role is located at a client site in Lafayette, LA, Knoxville, TN or Columbia, SC. A hybrid working model is acceptable.

The ideal candidate will bring strong hands-on experience with Service Now Discovery, MID Server configuration, Discovery Patterns, IRE, and CMDB health. This role also requires the ability to troubleshoot discovery issues across credentials, integrations, network paths, and cloud environments, with a strong emphasis on AWS-based infrastructure.

Required qualifications to be successful in this role include: 5+ years of relevant experience, strong hands-on experience implementing, configuring, and supporting Service Now Discovery, deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components, experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management, ability to discover and manage cloud resources across AWS, Azure, and GCP within the Service Now CMDB, solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations, working knowledge of Python scripting for automation, troubleshooting, and tooling support, experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results, familiarity with AWS services and AWS-heavy enterprise environments, comfortable using AI-assisted development tools such as Git Hub Copilot, Service Now AI tools, or GenAI coding assistants, strong problem-solving skills, and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps.

Service Now Discovery certification is required. Desired Skillset: AWS experience preferred; AWS certifications are not explicitly required.

Education:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.

Compensation range for this role in the U.S. is $88,200.00 - $. CGI's benefits are offered to eligible professionals on their first day of employment to include: competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs.

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.