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Technical Support Specialist I: Advanced Troubleshooting

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Momentum
Full Time position
Listed on 2026-08-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Momentum is seeking a Technical Support Rep 1 to provide advanced technical support to Momentum Retail customers and escalate reseller issues. Based in Birmingham, AL or Knoxville, TN, the role requires strong customer service and problem-solving skills.

You will handle calls, use workflows, and maintain performance standards while collaborating with team members. This position offers growth with exposure to UC Direct and related services.

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