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IT Help Desk Analyst: Frontline Support & Mentorship
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-08-27
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
The University of Tennessee, Knoxville, is seeking a Help Desk Analyst to provide frontline IT support via phone, email, and chat for faculty, staff, and students, troubleshooting issues and guiding account-related services.
You will contribute to knowledge article development, test new technologies, and recommend solutions to improve services, while mentoring student assistants and collaborating with the Office of Information Technology.
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