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Technical Support Specialist - Cloud UC & Reseller
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-08-28
Listing for:
Momentum Telecom Inc
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Momentum Telecom Inc. is seeking a Technical Support Rep 1 - ECS in Knoxville, TN, to provide advanced technical support to Momentum Retail customers and assist with escalated reseller issues.
You will handle calls promptly, use documented processes, troubleshoot IT configurations, and maintain high-quality customer service, while supporting billing inquiries and ongoing product knowledge. This role requires teamwork, flexibility for evenings/weekends, and participation in our training program
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