Clinical Applications Analyst

BASIC PURPOSE OF THE JOB

Involved in the analysis, design, installation, and maintenance of hospital computer information systems. Assists departments in the evaluation, documentation, technical planning and implementation of assigned systems as well as assisting with the development of policies and procedures. Evaluates new and existing software products. Formulates statements of problems or objectives and design solutions.

Involved in the analysis, design, installation, and maintenance of hospital computer information systems. Assists departments in the evaluation, documentation, technical planning and implementation of assigned systems as well as assisting with the development of policies and procedures. Evaluates new and existing software products. Formulates statements of problems or objectives and design solutions.

• Manager, Clinical Applications

• Supervisory Responsibilities: No
• Minimum Education: Associate degree in computer science, information technology, nursing or related field.
• License/Certification
  
  Required:
  
  No
• Minimum
  
  Work Experience:
  
  Two years’ experience in Information Technology, clinical operations, or related field

• Excellent oral and written communication skills.
• Service oriented.
• Able to work independently, think critically, and problem solve.
• Is proactive and makes routine decisions independently.
• Must have above average problem-solving skills.
• Excellent organizational, time management and customer service skills.
• Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.
• Excellent oral and written communication skills.
• Service oriented.
• Able to work independently, think critically, and problem solve.
• Is proactive and makes routine decisions independently.
• Must have above average problem-solving skills.
• Excellent organizational, time management and customer service skills.
• Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.
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• Serves as the IT contact and resource for assigned user departments and develops understanding of their business and information requirements.
• Determine information needs of operational departments and presents potential solutions.
• Implements system changes that are low in complexity following Change Management policies and procedures.
• Gains an understanding of and sensitivity to the users’ environment and information needs.
• Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience.
• Assists with on-going support, problem diagnosis, and problem resolution related to assigned clinical information systems.
• Assists with coordination of problem resolution with users, other IT personnel, and vendors.
• Assesses problem situations with care and considers all aspects before pursuing a solution; seeks advice from management appropriately.
• Ensures system changes are thoroughly tested before placing in production; following department change management policies and procedures and monitoring results before signing off on changes made.
• Establishes and maintains a good rapport with users and other personnel.
• Demonstrates good analytical ability in evaluating existing systems.
• Assists user departments in user training, documentation, and development of policies and procedures related to information systems.
• Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation.
• Assists with development of training material; conducts informative training classes and one-on-one training as assigned.
• Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct.
• Gains knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures.
• Maintains end user system security in compliance with information security policies and procedures.
• Ensures system access provided is appropriate for the…